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Location and Floor plans are above average. Elevators are eratic but luckily there are 2 freight elevator. Response to problems many times is prompt but resolutions to problems many times are less than professional. Many times placation instead of reolution. Staff depending on postions range from extremely friendly to sedentary. Building seems to lack leadership. Concerns or problems many time are received by stressed out and sometimes out right rude office staff. Apologies are prompt but something is amiss staff turns over frequently. Overall the buildingh is blessed with location and good original architecture but seems to be floundering in the service arena. There are so many alternatives in this current market due to so many condos comepting for the rental market. It seems the Hawthorne House is slipping down a few notches in the market place.
openlist - user review - 06/11/2008
I strongly do not recommend renting here, as they raise the rates on average of $100 - $150 a month ...
judysbook.com - user review - 10/11/2007
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2 of 5 stars.
I strongly do not recommend renting here, as they raise the rates on average of $100 - $150 a month after each year of living there (I am now paying $1,600 a month w/o parking -- and it started at…
yelp.com - user review - 10/11/2007
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Generally a nice building, but even though my apartment was referred to by leasing office staff as a...
judysbook.com - user review - 10/29/2006
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2 of 5 stars.
Don't expect to get your deposit back. Even though my place was referred to by the leasing office as a "model apartment", they still found excuses for not returning my deposit.
yelp.com - user review - 10/29/2006
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5 of 5 stars.
These are really great apartments to rent. Their location is perfect. All the apartments have a great view of the city or the lake. The apartments are really spacious and well kept. The…
yelp.com - user review - 07/06/2005
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This is a great place to live. The Hawthorne owners have two really nice buildings along the lakefr...
judysbook.com - user review - 06/24/2005
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